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9 things may be you didn't know about United Airlines

It's easy to get annoyed on an airplane. You're sitting still for hours in an uncomfortable chair in a cramped space with strangers—things are bound to get weird. Still, United Airlines unfortunately seems to excel in making their customers unhappy, again and again ... and again. Take a look at these scandals from the last few years and check out how United handled them. (Their publicists really need a raise.)

9 things may be you didn't know about United Airlines

1. They violently removed a passenger after the airline's own mistake.

The idea is bad enough: United overbooked a flight in April 2017, and dragged a randomly selected passenger out of his seat when he wouldn't volunteer to fly at another time. But the video of that removal is even more brutal than you can imagine, as a law-enforcement officer rips a man out of his seat as he screams in pain, then drags him by the wrists down the aisle in front of everyone.

Videos from passengers aboard a United Airlines flight Sunday night showed the incident.  

2. They wouldn't let young girls fly because they were wearing leggings.

In March 2017, United stirred up rage in celebrities and regular folks alike when they wouldn't let a few young ladies fly in leggings. Apparently, the girls were United pass riders, which means they were flying free or discounted, and were thus subject to a stricter dress code than regular passengers.

3. They killed a passenger's dog

Kathleen Considine and her family were reassured that her dog Jacob's crate would fit on both legs of a flight from Michigan to Oregon, but it actually couldn't be crammed onto the second leg. While waiting 20 hours in storage in February 2017, the dog developed Gastric Dilatation and Volvulus Syndrome (often diagnosed after overeating or stress) and died within hours of being reunited with Considine. She posted photos of the pup and shared the story on Facebook in the hopes that other rides would beware of United.

 4. They ran out of wine.

It's a small issue compared to killing dogs or injuring passengers, but in April 2017, United experienced a shortage of wine in their international business class. They alerted flight attendants that passengers were consuming about 300 percent more wine than predicted for the year. Maybe recent news about United has them stressed out?

5. They asked a breastfeeding mother to cover up.

This seems like a popular move for United. In March 2015, a United flight attendant tossed a blanket at passenger Kristen Hilderman's husband while she was breastfeeding and suggested he "help his wife out." In October 2015, a United passenger looking for a private place to feed her child was directed to the pet-relief area. In February 2016, a United flight attendant asked Juliet Thomson to cover up because another passenger found her breastfeeding "disgusting."

6. A pilot went on a crazy rant about Hillary Clinton and divorce.

Hey, workplace stress gets to everyone. But it's a bit different when you're in charge of people's lives. Several United passengers expressed alarm in February 2017 when their pilot boarded in plain clothes instead of her uniform, then got on the P.A. system and started rambling about the 2016 presidential election and her divorce. The flight was delayed as a new pilot came in, and the unstable employee was relieved of her duties pending further investigation, according to United.

9 things may be you didn't know about United Airlines

7. They shrank the width of their seats again.

You frequently appreciate how roomy those seats are in economy, right? Just kidding, no one ever appreciates that. Still, United announced in March 2016 that they were adding a seat to each row in their 777 planes. They're going from 3-3-3 across to 3-4-3. Shotgun—not sitting in those middle seats!

8. They received the largest fine in American history for tarmac delays.

Due to thunderstorms on July 13, 2012, thirteen United Airlines planes held 939 passengers on the ground past the federal limit of three hours. At least two of the planes didn't even have functioning lavatories. The Department of Transportation fined United a record $1.1 million for the incident.

9. They broke passengers' instruments.

Back in 2008, musician Dave Carroll checked his guitar and then watched from a window on the plane as a United baggage handler tossed it around, breaking the instrument. After fighting for months to get United to pay for the damages, Carroll turned his anguish into song. "United Breaks Guitars" has since racked up 16 million views on YouTube.

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